Have you confirmed that your device is compatible? This should not be happening at all! Also, make sure that you are using the latest version of the App. Version 2. You can also log out and back in from the App to troubleshoot it, if none of this suggestions have to do with your problem, please get in contact with our Customer Support team.
So I get all the up to "Pair your tracker" and get a code from my Charge 2 and as soon as I enter it on my S6 active, my Charge 2 goes black. I've installed, reinstalled, restarted bluetooth, given permission to every option and still nothing.
Hello my friend, JAG! Thanks for joining us! Looks like you've tried almost everything. Can you please confirm to me that you've tried to restart your Charge 2? You can do it a few times in a row to confirm that the process is complete. Let me know! Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Did you mean:. Report this post. When will fitbit be compatible with Samsung Galaxy S6 Active? It's not on the compatibility list for fitbit. Best Answer. All forum topics Previous Topic Next Topic. Accepted Solutions. In response to Hcaddy. Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic.
We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more. Fitbit Moderator. It appears to be an issue with fast charging in that the charging process overheats and damages the gyroscope, which is near the USB port.
There are still some simple things you can try that might get you back up and running though. There are several things you can do before assuming the worst has happened. After updating to Android 6. When the phone does attempt to sync, the sync icon may also remain indefinitely. When attempting to update the S6, the device will download the data as it normally would before calling for a restart.
After restarting and proceeding with the update, however, the update fails before continuing to boot the S6. Once the device has finished booting, the user is notified that the update has failed due to an interruption. Following the installation of a small update for the S6, the icons will retain the default appearance even after changing themes.
Facebook and Facebook Messenger are known memory hogs. If you can live without them, it will probably make a discernible difference. Use another launcher. TouchWiz is better than it used to be, but it can still be pretty demanding. Potential solutions : This could be some kind of bug in the software.
Issue: Battery life is poor The 2,mAh-rated battery in the Galaxy S6 is not the biggest battery on the block, and a number of users are having issues with poor battery performance. You can check out more general battery saving tips for the basics. Background syncing is likely to be causing a lot of battery drain. Do you need all that syncing? Remember that this stuff will still sync when you check it.
Some people report that connecting to a Wi-Fi router on 2. However, there is a cost in terms of reduced brightness, vibration, and performance. Ultra power saving mode is only really suitable for emergencies, because it severely limits your S6 functionality. Consider getting a portable battery charger as a backup. You can find power-guzzling apps and replace them, or try to reduce their consumption by turning off notifications. Turn your S6 off, then hold down Power , Volume up , and Home together.
Potential solutions : Turn your S6 and your router off, and then turn them on again. Make sure that Keep Wi-Fi on during sleep is set to Always. Make sure that your router firmware is up to date. Check with your ISP or manufacturer about updates. Problem: Signal strength is weak A few Galaxy S6 owners have been complaining about terrible signal strength and frequent dropped calls. This could be because your local tower is being upgraded.
Now turn your Galaxy S6 off and on again. To determine if you have a real fault, try installing the free GPS Test app. Ideally, compare results with another phone that also has the app running. Contact Samsung, your carrier, or your retailer to ask about a replacement.
You could try a factory reset. Now be careful about what you install afterwards, and take note of any app that impacts your GPS performance.
Potential solutions : Hold down the Power button for a good ten seconds and you should see the S6 reboot and come to life. Try plugging it in with the original charger and cable it shipped with and leave for at least half an hour, then try holding down the Power button for ten seconds again.
See if you can get the recovery menu to come up by holding down the Power , Home , and Volume up buttons together until you see the Android mascot onscreen.
Highlight reboot system now using the Volume buttons, and use Power to select it. Solution : Samsung is aware of this problem and has worked out a solution, which should reach you as an OTA update. There is no other known fix for this problem.
Glitch: Fingerprint scanner not working There have been a lot of reports of problems with the fingerprint scanner on the Galaxy S6. Workarounds : After it fails a few times, you should get the option to sign in with your Google account. Apparently, this might not work if you have 2-step Verification turned on.
You can use the Unlock my screen feature to get access. If you want to do it, then start by turning the S6 off. Now press and hold the Power , Home , and Volume up buttons together until you see the Android mascot onscreen.
Try the fingerprint scanner again when the S6 comes back on. Wipe the scanner with a clean cloth. If you set it up without a case on your S6, and then put a case on, it could be affecting the scanner. Try removing it and see if it makes a difference. Make sure that you move your finger around to cover different angles when you are adding new fingerprints and use all four slots to maximize your chances of it working.
How does the latest OnePlus fare against Samsung's finest phones to date? Links on Android Authority may earn us a commission. Learn more. There was a lot of fanfare surrou. Making the most of your new-fangled smartphone isn't always easier. Here's how to customize, maintain privacy, and boost the convenience of your Galaxy S6. Support to repair Samsung phone keeps restarting. Note : Before the start, remember to back up the files stored in your phone in case of data loss.
Step 1. Download and install Fone Toolkit on your PC. Launch it and choose Repair mode with a wrench icon. Step 2. Connect your phone to your PC and choose the second option "Android Repair" from the left column. Step 3. Follow the instructions to select the correct information on your phone and type "" to confirm.
Then click on "Next" to continue. Step 5. Now the software will automatically download the firmware of your phone to PC.
This progress always takes some times. Step 6. The repairing progress follows when the download finishes. You can turn on your Galaxy S6 again upon the completion of repairing. Something may get stuck causing your Samsung Galaxy S6 screen wont turn on but the phone is on.
In this case, restarting your phone is the most recommended and quickest approach to repair it.
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